Terms of Service
Last updated: September 1, 2026
Welcome to Smart Translator Device. These Terms of Service ("Terms") govern your access to and use of the website smarttranslatordevice.com (the "Site") and the purchase and use of products and services offered by Smart Translator Device LLC ("we," "us," or "our"). By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.
1. Acceptance of Terms
By using our Site, creating an account, or purchasing our products, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Products and Services
Smart Translator Device offers portable language translation devices and related accessories. Product descriptions, images, specifications, and pricing on our Site are provided for informational purposes. We make every effort to ensure accuracy, but we do not warrant that product descriptions, images, or other content are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Translation accuracy may vary depending on factors including language pair, accent, background noise, and network connectivity. Our devices are designed to assist with communication but should not be relied upon for critical, legal, medical, or safety-related translations where absolute accuracy is required.
3. Orders and Payment
When you place an order through our Site, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
All prices are listed in the currency indicated on the Site and are subject to change without notice. Applicable taxes, shipping fees, and duties (where applicable) will be added to your order total at checkout. Payment must be made in full at the time of purchase using one of our accepted payment methods. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total order amount.
4. Shipping and Delivery
We ship to the countries and regions specified on our Site. Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by customs processing, carrier issues, incorrect shipping addresses, or events beyond our reasonable control.
Risk of loss and title for products pass to you upon delivery to the carrier. Please inspect your package upon receipt and contact us immediately at support@smarttranslatordevice.com if your order arrives damaged or incomplete.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your Smart Translator Device, you may return it within thirty (30) days of delivery, provided the product is in its original condition with all accessories, packaging, and documentation included.
To initiate a return, contact us at support@smarttranslatordevice.com with your order number. Return shipping costs may be the responsibility of the customer unless the return is due to a defect or error on our part. Refunds will be processed to the original payment method within 14 business days of receiving the returned product. Shipping charges are non-refundable unless the return is due to our error.
6. Warranty
Smart Translator Device products come with a limited manufacturer's warranty covering defects in materials and workmanship for a period of twelve (12) months from the date of delivery. This warranty does not cover damage caused by misuse, accidents, unauthorized modifications, normal wear and tear, or failure to follow product instructions. To make a warranty claim, contact support@smarttranslatordevice.com with proof of purchase and a description of the defect.
7. Intellectual Property
All content on our Site — including text, graphics, logos, images, videos, software, and trademarks — is the property of Smart Translator Device LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our Site without our prior written consent.
8. User Conduct
When using our Site, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others, including intellectual property rights
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the Site or servers
- Use automated tools (bots, scrapers) to access the Site without permission
- Transmit viruses, malware, or other harmful code
- Engage in any activity that could damage our reputation or business
9. Disclaimer of Warranties
OUR SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT TRANSLATION RESULTS WILL BE ACCURATE OR RELIABLE IN ALL CIRCUMSTANCES.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SMART TRANSLATOR DEVICE LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Smart Translator Device LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms, your use of our Site or products, or your infringement of any third-party rights.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Smart Translator Device LLC is registered, without regard to conflict of law principles. Any dispute arising from these Terms or your use of our Site shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts of the applicable jurisdiction.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Smart Translator Device LLC
Email: support@smarttranslatordevice.com
Phone: +1 (659) 224-2131
Company Number: 307174704
VAT Code: LT100018934013
Please also see our Privacy Policy for information on how we handle your personal data, and our Contact page for additional ways to reach us.