Privacy Policy

Last updated: September 1, 2026

Smart Translator Device LLC ("we," "us," or "our") operates the website smarttranslatordevice.com (the "Site") and provides related products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our products, or otherwise interact with us. Please read this policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information You Provide: When you place an order, create an account, subscribe to our newsletter, contact customer support, or fill out a form, we may collect personal information such as your name, email address, mailing address, phone number, payment information, and order history.

Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information is collected through cookies, web beacons, and similar tracking technologies.

Device Information: If you use a Smart Translator Device connected to our services or apps, we may collect device identifiers, usage data, language preferences, and performance logs to improve our products and provide support.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including payment processing and shipping
• To provide customer support and respond to your inquiries
• To send order confirmations, shipping updates, and service-related communications
• To improve our Site, products, and user experience
• To personalize content and product recommendations
• To send marketing communications (with your consent, where required by law)
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with legal obligations and enforce our Terms of Service
• To analyze usage trends and measure the effectiveness of our advertising

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our Site, and deliver relevant content and advertisements.

Types of cookies we may use include:

• Essential Cookies: Required for the Site to function properly, such as shopping cart and checkout features.
• Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous usage data.
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance.
• Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. When you first visit our Site, you will be presented with a cookie consent banner allowing you to manage your preferences.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us with payment processing, order fulfillment, shipping, email delivery, analytics, advertising, and customer support. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction records are typically retained for a minimum of seven (7) years for accounting and legal compliance purposes. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, secure payment processing, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Restriction: Request that we restrict the processing of your information.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your information for direct marketing or other purposes.
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@smarttranslatordevice.com. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and countries within the European Union. These countries may have different data protection laws. When we transfer data internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us at support@smarttranslatordevice.com.

10. Third-Party Links

Our Site may contain links to third-party websites, products, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Smart Translator Device LLC
Email: support@smarttranslatordevice.com
Phone: +1 (659) 224-2131
Company Number: 307174704
VAT Code: LT100018934013